Last updated: 24 October 2026
Shopping with Mwalye
These terms apply when you use mwalye.co.ke or order products from Mwalye. Our store offers products for delivery in Kenya. Contact us if you need help understanding a product or your order.
Product information and prices
Prices are shown in Kenyan shillings (KSh). Review the selected product, quantity, options and final total before completing your order. Check product descriptions for size, compatibility, included items and care instructions. Images may show accessories or devices used for illustration; the product description explains what is included.
Orders and payment
Provide accurate contact and delivery details. Payment options available for your order are shown at checkout. If you select pay on delivery, the amount due is shown in your order summary. If you spot an error or need to change or cancel an order, contact us promptly so we can check its status.
Delivery and returns
Read our shipping policy for delivery information and our return and refund policy for return instructions and the perfume satisfaction guarantee.
Privacy and website use
Our privacy policy explains how personal information is handled. Use this website lawfully and do not interfere with its operation or misuse other people's information.
Customer support and your rights
Contact us if a product or order does not meet the details agreed at purchase. These terms do not exclude rights or remedies available under applicable Kenyan law.
Email: support@mwalye.co.ke
Call: +254 700 919 901
WhatsApp: Chat with Mwalye
Location: 3rd floor, Revlon Plaza, Kimathi Street.