Do you deliver across Kenya?
We offer free delivery in Kenya. Contact us with your location to check the delivery estimate before ordering. See our delivery policy.
Can I pay on delivery?
Pay on delivery is available. Select the available payment option at checkout, or contact us if you need help.
How can I check an order?
Use the link in your order confirmation or contact us with your order number.
What if I do not like my perfume?
Our perfume satisfaction guarantee gives you seven days from delivery to request a return for a full refund of the perfume price. Tested or opened bottles qualify. You pay return delivery. Read the return instructions.
Can I return other products?
Products other than perfumes have a 30-day return period from delivery. Contact us with your order number to arrange a return. Read our returns policy.
Will an accessory work with my device or car?
Check the compatibility and fit notes on the product page. If you are unsure, send us your device model or a description of the fit you need before ordering.
How do I reach Mwalye?
Email: support@mwalye.co.ke
Call: +254 700 919 901
WhatsApp: Chat with Mwalye
Location: 3rd floor, Revlon Plaza, Kimathi Street.